Shipping

Thank you for choosing Body Motion Supplies. We aim to ensure a smooth shopping experience with efficient delivery services. Here’s what you need to know about our shipping procedures:

  1. Order Processing:

Processing Time: We typically process orders within 1-3 business days after confirming your payment. During busy periods like sales or holidays, processing may take a bit longer. We appreciate your patience.

  1. Shipping Methods:

Domestic Shipping: We offer both standard and expedited shipping for domestic orders. Standard shipping usually takes 3-7 business days, while expedited shipping takes about 2 business days if selected.

International Shipping: We provide international shipping. Delivery times vary by destination. Customers are responsible for customs and import duties.

  1. Shipping Costs:

Domestic Shipping: Standard shipping is free on orders over $25. Expedited shipping costs depend on the weight and destination of the package.

International Shipping: Costs for international shipping are determined at checkout, based on the destination and weight of the package.

  1. Tracking Information:

Tracking Number: You will receive a tracking number by email once your order ships, allowing you to track its status and location.

  1. Delivery:

Delivery Time: Please note that delivery times are estimates and not guaranteed. Delays can occur due to factors like weather, customs, or carrier issues.

Delivery Confirmation: We’ll send you a confirmation email once your order has been delivered.

  1. Undeliverable Packages:

Address Issues: Ensure your shipping address is correct at checkout to avoid undeliverable packages, which will be reshipped at your expense if returned.

  1. Missing or Lost Packages:

Investigation: If your package goes missing, contact our customer support. We insure all packages, so we’ve got you covered. We’ll work with the carrier to locate your package.

  1. Returns Due to Non-Delivery:

Re-shipment: If a package is returned to us because it was not delivered, we’ll reach out to arrange for re-shipment.

  1. Contact Information:

For any questions or concerns about our shipping policy, please reach out to our customer support team. Our chat box is available 24/7.

Thank you for shopping with Body Motion Supplies. We are here to make your experience enjoyable and hassle-free.

Body Motion Supplies